What you need
- A MAG 322, 324, 349, 351, 420, 424, 520 or 524
- The MAC address printed on the sticker under the box (starts with 00:1A:79)
- Your Roca IPTV portal URL (sent after we register your MAC)
- Login type: MAG portal URL (linked to the box's MAC address)
No login yet? Get the free 24-hour trial or choose a plan from $13/month.
How to install Roca IPTV on MAG Box
- 1
Find the MAC address
Read it from the sticker under the box, or Settings → System settings → Device info. Add it to your order notes or send it to us on WhatsApp.
- 2
Open the portal settings
Once we confirm, press Setup/Settings on the remote → System settings → Servers → Portals.
- 3
Enter the portal
Portal 1 name: 'Roca IPTV'. Portal 1 URL: the portal address from your email, exactly as written, including http:// and the ending /c/ if shown.
- 4
Save and restart
Press OK to save, go back to System settings and choose Restart portal (or power the box off and on).
- 5
Watch
The portal loads with TV, Video Club (films and series) and the guide.
Tips for the best picture on MAG Box
- MAG boxes have an Ethernet port — always use it.
- Settings → System settings → Video → Video output mode 1080p-50 suits UK channels.
- Update the box's firmware under Settings → Software update if menus are slow.
Common MAG Box problems
'Your STB is blocked' or 'Authentication failed'
The MAC address registered on our side doesn't match the box. Send us a photo of the sticker so we can correct it.
Stuck on 'Loading portal'
Check the portal URL for typing mistakes and restart the box. If it continues, make sure the box's time is correct under System settings → Time.
Still stuck? Send a photo of the screen on WhatsApp and we'll walk you through it.