About us
About Roca IPTV
Roca IPTV is an IPTV subscription service run by a small team serving viewers in the United Kingdom, the USA and Australia. We focus on three things: a stable picture on busy match days, fast activation, and setup help from a real person when you need it.
When can I reach Roca IPTV support?
Support runs 7 days a week, 9am–midnight UK time on WhatsApp and by email ([email protected]). WhatsApp is fastest — most messages get a reply within minutes during support hours. Overnight messages are answered first thing in the morning. Please include your order ID or username so we can help straight away.
How does activation work?
When you order, our system emails you an order ID, and we send you a payment link or PayPal details. Once the payment is confirmed, a team member creates your login and sends it by email and WhatsApp — typically 5–30 minutes. Orders placed late at night may take until the morning. Renewals extend your existing login so nothing needs re-entering.
- 1
Order on the website
- 2
Pay with the emailed link
- 3
Login created and sent
- 4
Set up with our guides
How do refunds work?
If the service doesn't work properly for you within 7 days of activation, contact us with your order ID and what went wrong. We try to fix it first — most problems are app settings or Wi-Fi. If we can't, we refund to the original payment method. Full details are in the refund policy.
What we promise — and what we don't
Clear expectations prevent most disappointments, so here is exactly how we work.
We do
- publish every price openly, with no hidden fees or auto-renewal;
- offer a free 24-hour trial before you pay;
- answer setup questions on WhatsApp and email;
- only show real customer reviews, never invented ones.
We don't
- take card details on this website;
- sell your data or send marketing you didn't ask for;
- offer adult content;
- claim to be anyone's "official" site — this is Roca IPTV's own website.
Ready to watch Roca IPTV?
Start with the free 24-hour trial or choose a plan from $13 a month. Your login arrives in 5–30 minutes after payment.