Roca IPTV FAQ

Roca IPTV is a prepaid IPTV subscription that streams 35,000+ live TV channels and 220,000+ films and series over your broadband. It works on Firestick, Android boxes, smart TVs, phones, tablets, computers and MAG boxes through a player app. Plans run for 1, 3, 6 or 12 months, for 1 to 5 devices, and start at $13 a month.

Yes. Many customers shorten the name to "Roca TV" when they search or talk about the service, but it is the same Roca IPTV subscription with the same channels, prices, apps and support. There is no separate Roca TV app to buy: you watch through a standard IPTV player such as TiviMate, IPTV Smarters Pro or IBO Player Pro.

Roca IPTV serves customers in every country: the United Kingdom, the USA and Australia are its main markets, and it works anywhere in the world with a stable internet connection. The channel list leans towards UK and Irish channels, with full US and Australian sections, plus international groups. The TV guide follows your device's time zone, so programme times show correctly wherever you live.

The current line-up has 35,000+ live channels and a library of about 160,000+ films and 60,000+ series on demand. Numbers move a little as channels are added or replaced. Live channels are grouped by country and category (sport, news, kids, documentaries, entertainment), and the films and series sit in their own menus in your player app.

Roca IPTV needs no dish, aerial or cable box: everything streams over your broadband. A TV licence is a separate legal matter. In the UK you need one to watch or record live programmes as they are broadcast on any channel, whatever the device or service, and to use BBC iPlayer. Check the TV Licensing website if you are unsure.

Most accounts are active 5–30 minutes after the payment is confirmed. Your login (server URL, username and password, or an M3U link) arrives by email and on WhatsApp. Late at night it can take a little longer. If nothing has arrived after an hour, check your spam folder, then message us with your order ID.

You receive Xtream Codes, M3U playlist and MAG portal details: an Xtream Codes login (server URL, username, password), an M3U playlist link that contains the same details, and, on request, a MAG portal URL for MAG and Formuler boxes. Most apps accept Xtream Codes, which also loads the TV guide and the films and series menus automatically.

You can install it on as many devices as you like, but only as many can watch at the same time as your plan allows: 1 to 5 connections. With a 1-device plan, the Firestick in the lounge and the phone upstairs can't stream at the same moment. If you need two screens at once, choose 2 devices when you order.

Renewal is manual: nothing renews by itself. Before your end date, place a new order for the same number of devices and add "renewal" and your username in the order notes. We extend the existing login, so you don't need to re-enter anything in your apps. You can also switch to a longer plan at renewal time.

Yes. Message us with your username and how many devices you need in total. We work out the difference between your current plan and the bigger one for the time you have left, send a payment link for that amount, and upgrade the same login once it is paid. Your apps keep working throughout.

Roca IPTV costs $13 for 1 month, $29 for 3 months, $49 for 6 months and $69 for 12 months on one device, in USD. The yearly plan works out at $5.75 a month, 56% less than paying monthly. Extra simultaneous devices cost more; every combination is listed on the pricing page.

Choose a plan and fill in the short checkout form. No payment is taken on this website: you immediately receive an email with your order ID, then we send you a payment link or PayPal details by email or WhatsApp. Activation starts as soon as the payment is confirmed.

No. Every plan is a one-off payment for a fixed period of 1, 3, 6 or 12 months. We never store card details and nothing is charged again without you placing a new order. A few days before your end date we remind you, so you can decide whether to renew and for how long.

The 12-month plan has the lowest monthly cost: $69 for a year on one device, about $5.75 a month and 56% less than paying monthly. The 6-month plan is the most popular middle ground. If you are new to IPTV, try the free 24-hour trial first, then take 1 or 3 months to be sure everything works on your devices before committing to a year.

Prices rise with the number of screens that watch at the same time. For 12 months, it is $69 for 1 device, $109 for 2 devices, $139 for 3 devices, $169 for 4 devices, $199 for 5 devices. The per-device cost drops as you add screens, so a family plan is cheaper than separate single-device subscriptions. The full table for every plan length is on the pricing page.

Yes. Roca IPTV offers a free 24-hour trial with the full channel list and the films and series library on one device. Fill in the short form on the free-trial page; after a quick check, the login is sent to you on WhatsApp or by email. No payment details are needed and the trial simply stops after 24 hours.

Trial requests are checked by a person rather than issued automatically, to stop abuse. During support hours (7 days a week, 9am–midnight UK time) you usually receive your trial login within an hour on WhatsApp or by email. Requests sent overnight are handled the next morning. Make sure your WhatsApp number includes the country code, for example +44 for the UK.

The trial is one per household, so each person or address can request it once. If you couldn't test properly — for example, your trial fell on a day without the match you wanted to check — message us before it ends. We are happy to help you test a specific channel, but we can't issue repeated trials.

Yes. The trial gives you the same channel list as a paid plan, including sport channels, pay-per-view events while they are live, and channels broadcast in 4K. It is limited to one device for 24 hours. Use it to check the channels you care about and how smoothly they play on your own broadband.

Roca IPTV works on Amazon Firestick and Fire TV Cube, Android TV boxes, Nvidia Shield, Google TV and Chromecast, Samsung, LG, Hisense and Sony smart TVs, Apple TV, iPhone and iPad, Android phones and tablets, Windows and Mac computers, and MAG and Formuler boxes. Roku needs a workaround because it has no proper IPTV player app.

On a Firestick, enable Developer Options, install the Downloader app from the Amazon Appstore, allow it to install unknown apps, then use it to install a player such as TiviMate or IPTV Smarters Pro. Open the player, choose Xtream Codes and type the server URL, username and password from your Roca IPTV email. It takes about 10 minutes.

For Firestick, Android TV and Nvidia Shield, TiviMate is the best all-rounder thanks to its fast TV guide. IPTV Smarters Pro is the simplest choice for phones and tablets. On Samsung and LG smart TVs, IBO Player Pro is the easiest. All three accept the Xtream Codes login from your Roca IPTV email.

Yes. Install IPTV Smarters Pro or a similar app on your phone and log in with the same details. You can watch on mobile data or any Wi-Fi, in the UK or abroad. It counts as one of your connections while it is playing, and an hour of HD uses roughly 1.5 to 3 GB of data.

Roku has no full IPTV player in its channel store, so there is no direct install. The reliable options are to cast from a phone running an IPTV app to the Roku using screen mirroring, or to plug a Firestick or Android stick into the TV instead. Our Roku setup page explains both methods step by step.

Allow about 10 Mbps for each HD stream and 25 Mbps for each 4K stream, plus some headroom for everything else on your network. Most UK fibre broadband handles two or three screens comfortably. Stability matters more than headline speed: a wired Ethernet connection or a strong 5 GHz Wi-Fi signal prevents most buffering.

Yes, channels and films that are broadcast or produced in 4K play in 4K, and the rest play in Full HD, HD or SD depending on the source. To see 4K you need a 4K-capable device such as a Fire TV Stick 4K or Nvidia Shield, a 4K TV and roughly 25 Mbps of stable bandwidth per stream.

Buffering usually comes from the home network rather than the service. Restart your router and device, move to Ethernet or 5 GHz Wi-Fi, and close other heavy downloads. If only evening football buffers, your broadband provider may be slowing streaming traffic; a reputable VPN or a different DNS often fixes it. Our buffering guide covers each step.

Yes. An electronic programme guide (EPG) loads automatically with the Xtream Codes login in apps like TiviMate and IPTV Smarters. Catch-up is available on selected channels, marked with a clock or rewind icon in most apps, and lets you go back up to several days to watch something you missed.

A VPN is not required. Some customers use one because their broadband provider slows video traffic at busy times, especially during big matches; in that case a VPN can make streams steadier. Choose a fast paid VPN with servers near you, and only enable it if you actually see evening-only buffering.

You can ask for a refund within 7 days of activation if the service doesn't work properly for you and our support team can't fix it. Contact us with your order ID and a short description of the problem. Approved refunds go back to the original payment method. Full conditions are on the refund policy page.

WhatsApp is the fastest way to reach us, with replies 7 days a week, 9am–midnight UK time. You can also email [email protected] or use the contact form. Include your order ID or username and the device you are using, so we can help straight away without asking extra questions.

Occasionally a single channel goes off air while the source is repaired, often for a few minutes. Try a backup version of the channel (many have HD and FHD versions) or wait a short while. If a channel you rely on stays down, tell us on WhatsApp with the channel name and we check it.